Thank you for visiting VedicFlex (https://vedicflex.in). This Shipping Policy outlines how orders are processed, shipped, and delivered.
1. Order Processing
- All orders are processed within 1–3 business days after successful payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- If we experience a high volume of orders, processing may be delayed by a few days. In such cases, we will notify you via email or phone.
2. Shipping Coverage
Currently, VedicFlex ships products:
- Within India only (unless otherwise stated on the product page)
For international shipping inquiries, please contact us before placing an order.
3. Shipping Charges
- Shipping charges (if applicable) will be clearly displayed at checkout.
- Free shipping offers, if any, will be mentioned on the website or promotional materials.
4. Estimated Delivery Time
Estimated delivery timelines vary based on location:
- Metro cities: 3–5 business days
- Non-metro / remote areas: 5–10 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
5. Shipping Partners
We use reliable third-party courier and logistics partners to ensure safe and timely delivery of your orders.
Once your order is shipped, tracking details (if available) will be shared via email or SMS.
6. Order Tracking
You can track your shipment using the tracking link provided in your order confirmation message.
If you face any issues with tracking, please contact our support team.
7. Damaged or Missing Items
If your order arrives damaged, defective, or with missing items:
- Please notify us within 48 hours of delivery
- Share clear photos/videos of the package and product for verification
We will investigate and arrange a replacement or resolution as per our policy.
8. Incorrect Shipping Address
- Please ensure that the shipping address and contact details are accurate at the time of placing the order.
- VedicFlex is not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.
9. Delayed or Undelivered Orders
While we strive to deliver orders on time, delays may occur due to factors beyond our control. VedicFlex shall not be held liable for such delays but will assist you in resolving delivery issues.
10. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
For any questions regarding shipping or delivery, please contact us:
VedicFlex
Website: https://vedicflex.in
Email: support@vedicflex.in
